How can I get in contact?
The best way to contact the team directly at Rug Addiction is to click on the live chat button at the bottom right of your screen. During work hours a team member will be able to chat with you and sometimes after hours as well. If you miss us there are other ways to get in touch below.
If you prefer to email us, we have an email address set up just for you! Just shoot us a email at: firstname.lastname@example.org and we'll get back in touch as quickly as we can.
We've chosen the above methods as our preferred contact as it is the best way to keep track of the problems we're solving and the help we're providing. This allows us to learn from our mistakes and continually work on improving your experience.
Can I pick up if local instead of having delivery?
Yes! The Rug Addiction showroom is open during business hours which you will find on our face-book page and you are welcome to collect your purchase from our Showroom any time during business hours. We are located at the below address in Bendigo. This will need to be organised when placing your order as most of our Floor Rugs, Cushions and Artwork come directly from our suppliers. This will stop your precious purchase getting lost and being sent to your home address. Instead it will be sent to our showroom for you to collect.
How else can I contact Rug Addiction?
The best method to get in touch with us is via the contact details at the top of this page (email or live chat), however we do have a phone number, mailing address and a physical address with team members on hand during business hours to assist you.
Monday - Friday 9.00am-5.30pm
Sunday By Appointment only
Rug Addiction Head Office / Showroom
129 High Street
Kangaroo Flat, VIC 3555
Phone Number: (03) 54470433 (During business hours)